Effective Date: January 1, 2023
At Groupe Déménageurs Inc. (“we,” “us,” or “our”), we are dedicated to safeguarding your personal information and ensuring compliance with Loi 25, Quebec’s privacy law. This Privacy Policy outlines how we collect, use, share, and protect your information when you engage with our services.
1. Information We Collect
We may collect the following types of personal information to serve you better:
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Contact Information: Your name, phone number, email address, and address provided when you request a quote through our contact form.
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Service Details: Information related to your moving requirements, such as dates, destinations, and inventory details.
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Website Usage Data: Information such as your IP address, browser type, and browsing behavior, collected through cookies and similar technologies.
2. How We Use Your Information
We use your personal information for the following purposes:
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Service Delivery: To respond to your inquiries, provide quotes, and fulfill your moving needs.
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Marketing and Remarketing: To send you promotional materials, special offers, and targeted advertisements through platforms like Google Ads and Facebook Ads.
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Improvement of Services: To analyze website traffic and enhance your experience.
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Legal Compliance: To meet our obligations under applicable privacy laws.
3. Basis for Processing Your Information
We collect and process your personal information with your consent, which is provided when you submit a contact form or accept our cookie policy.
4. Sharing Your Information
We may share your information as follows:
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With Service Providers: For marketing, remarketing, and analytics purposes (e.g., Google Analytics, advertising platforms).
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With Business Partners: When necessary, provide the services you requested, such as subcontracted movers.
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With Legal Authorities: When required by law or to protect our rights.
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tools to enhance your browsing experience and for remarketing purposes. By continuing to use our website, you consent to the use of cookies as described in this Privacy Policy.
You can adjust your cookie preferences in your browser settings. Disabling cookies may limit certain website functionalities.
6. Your Privacy Rights
Under Loi 25, you have the right to:
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Access Your Data: Request a copy of your personal information.
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Correct Your Data: Update or correct any inaccuracies.
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Delete Your Data: Request the deletion of your personal information, where permitted by law.
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Withdraw Consent: Revoke your consent to the use of your data at any time.
To exercise your rights, contact us using the details below.
7. Data Security Measures
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.
8. Data Retention Policy
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
9. Contact Us
If you have questions or concerns about your personal information or this Privacy Policy, you can reach us at:
Groupe Déménageurs Inc.
- Address: 365 Rue McCaffrey Suite A,
Saint-Laurent, Quebec H4T 1Z7 - Email: info@groupedemenegeurs.com
- Phone: 514-321-3009
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revised effective date.
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